1. Is this eyeshadow palette suitable for beginners?
Yes, the silky, blendable formula is designed to be user-friendly, making it simple to achieve professional-looking smoky eye transitions even if you are new to makeup.
2. Can I use these shadows for both day and night looks?
Absolutely; the combination of matte base shades and shimmering metallic highlights allows you to create everything from a clean office look to a deep, intense smoky evening style.
3. Will the glitter shades fall out during the day?
The shadows are formulated to be long-lasting and adhesive, but for the best result, we recommend using an eyeshadow primer or a damp brush to lock in the shimmer pigments.
4. How long does shipping take and how much does it cost?
Plumze offers FREE worldwide shipping on all orders, complete with end-to-end tracking. We process and ship out orders within 1 to 3 days. Delivery to the US and UK usually takes 4 to 11 days, while other international locations may take a little longer. If any package gets lost or delayed in transit, we will send you a free replacement. You can easily track your parcel anytime on our website.
5. Where can I buy the authentic product safely?
You can buy the genuine product only from our official website at Plumze.com. To protect yourself from fake items on other online marketplaces, please make sure you order directly from us. We accept safe and encrypted checkout payments via Credit/Debit cards, PayPal, Shop Pay, and Klarna.
6. What is your return and money-back policy?
We have an easy and customer-friendly return policy. If your package arrives damaged or defective, we will send you a brand-new replacement right away without making you go through a slow return procedure. If you are still not happy with your purchase, we provide a full money-back guarantee.
7. How do I get in touch with your support team?
Our customer support team is here to help you around the clock. You can reach out to us at hello@plumze.com or send a message using the live chat feature on our website for quick assistance.
8. Does Plumze have verified customer feedback?
Yes! Plumze has earned a 4+ star rating across verified review channels and the Shop App. This shows our strong commitment to product quality checks and customer satisfaction.