1. Are these perfumes suitable for sensitive skin?
Our solid perfume balms are formulated to be gentle and skin-friendly, but we always recommend doing a small patch test on your wrist before applying to larger areas if you have very sensitive skin.
2. How long does the fragrance last?
The longevity of the scent depends on your body chemistry and environment, but the solid formula is designed to stay on your skin for several hours, providing a subtle, lingering aroma that can be easily refreshed.
3. Can I carry these on an airplane?
Yes! Because these are solid balms rather than liquids, they are perfectly travel-friendly and exempt from standard airport liquid restrictions, making them ideal for your carry-on luggage.
4. How long does shipping take and how much does it cost?
Plumze offers FREE worldwide shipping on all orders, complete with end-to-end tracking. We process and ship out orders within 1 to 3 days. Delivery to the US and UK usually takes 4 to 11 days, while other international locations may take a little longer. If any package gets lost or delayed in transit, we will send you a free replacement. You can easily track your parcel anytime on our website.
5. Where can I buy the authentic product safely?
You can buy the genuine product only from our official website at Plumze.com. To protect yourself from fake items on other online marketplaces, please make sure you order directly from us. We accept safe and encrypted checkout payments via Credit/Debit cards, PayPal, Shop Pay, and Klarna.
6. What is your return and money-back policy?
We have an easy and customer-friendly return policy. If your package arrives damaged or defective, we will send you a brand-new replacement right away without making you go through a slow return procedure. If you are still not happy with your purchase, we provide a full money-back guarantee.
7. How do I get in touch with your support team?
Our customer support team is here to help you around the clock. You can reach out to us at hello@plumze.com or send a message using the live chat feature on our website for quick assistance.
8. Does Plumze have verified customer feedback?
Yes! Plumze has earned a 4+ star rating across verified review channels and the Shop App. This shows our strong commitment to product quality checks and customer satisfaction.